Shipping policy
Preparation time
Each order is prepared in the workshop within 4 working days.
Delivery areas, carriers, times and charges
| Destination | Carrier, estimated time after dispatch and charge |
|---|---|
| Paris — 75001 to 75020 | Local delivery by our team Free, with no minimum order We contact you to arrange delivery. |
| Mainland France — home delivery | Colissimo 2 to 3 working days €6.90 — free for orders of €100 or more |
| European Union | Colissimo International 3 to 8 working days €14.90 |
| Canada | Colissimo International 4 to 8 working days, excluding customs clearance €35.19 up to 500 g |
| United States | Colissimo International 5 to 8 working days, excluding customs clearance €35.19 up to 500 g |
| Other countries (including the United Kingdom and Switzerland) | Delivery is not currently available. |
The exact charges are displayed before payment. An email with a tracking number is sent when the order is dispatched.
The stated weight includes the items and their packaging. For shipments to Canada or the United States over 500 g, please contact us before ordering.
Customs — Canada and United States
Canada: import taxes and any customs duties are payable by the recipient. Canada Post charges a handling fee of CAD 9.95 when a shipment is subject to duties or taxes. These amounts are not included in the €35.19 shipping charge.
United States: Rue de Bretagne pays the duties and taxes required by the carrier before dispatch. The displayed shipping charge is not an estimate of customs duties.
Local delivery is offered at checkout when all items are available at our location and the delivery address is eligible. To select it, use regular checkout or Shop Pay; Apple Pay and Google Pay may not offer this option.
Collection in person
Collection in person is not currently available, as our stall at the Marché des Enfants Rouges is closed.
Damaged, lost or delayed parcels
If your parcel arrives damaged, report it to the carrier if possible and email us at ruedebretagneparis@gmail.com with photographs. If your parcel has not arrived within the stated time, contact us: we will open an investigation with the carrier and find a solution (replacement shipment or refund).